Description: Simple Truths of Service : Inspired by Johnny the Bagger, Hardcover by Blanchard, Ken; Glanz, Barbara A., ISBN 1492675458, ISBN-13 9781492675457, Like New Used, Free shipping in the US The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than five million people have been touched by this story. Have you? Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, then it's time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance and changes the culture of a grocery store. Each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read this book. Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction. Read about Johnny and other great customer experience stories that will have your customer service team bursting with new ways to make your company stand out from the crowd.
Price: 15.3 USD
Location: Jessup, Maryland
End Time: 2025-02-04T08:42:51.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
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Edition: 2
Book Title: Simple Truths of Service : Inspired by Johnny the Bagger
Number of Pages: 128 Pages
Language: English
Publisher: Sourcebooks, Incorporated
Item Height: 0.6 in
Topic: Customer Relations, Motivational, Workplace Culture
Publication Year: 2018
Illustrator: Yes
Genre: Business & Economics
Item Weight: 12.3 Oz
Author: Barbara Glanz, Ken Blanchard
Item Length: 7.2 in
Book Series: Ignite Reads Ser.
Item Width: 5.2 in
Format: Hardcover